Job Posting

Shelter Manager

CAPSEA Emergency Shelter Manager Posting

Position: Shelter Manager

Hours: 37.5 hours per week

Salary Range: $32,000

Reports To: Direct Services Supervisor

CAPSEA is looking for a Shelter Manager.  This individual will also work directly with domestic violence/sexual assault victims who are guests in our emergency shelter.  If you like working with people, are compassionate, enjoy teaching independent living skills and can provide 100% confidential services to our guests, we encourage you to apply!


  • Manage Shelter Staff
    • Schedule Shelter Staff to ensure proper Shelter coverage and meet client’s needs
    • Develop/update checklists of daily, weekly, monthly, and reoccurring shelter staff duties
    • Assign specific Shelter or Donation Center tasks as needed
    • Communicate with the Direct Services Supervisor and provide case status updates.
    • Communicate with Shelter Staff/Housing Staff/direct services staff and provide case status updates. 
    • Attend Staff/Case Management/Supervision Meetings and disseminate relevant information.
  • Assist with Shelter Staff duties as needed to ensure the proper functioning of Shelter
  • Check in with Shelter Residents regularly for a status update
  • Deal with problems that arise with Shelter Residents and/or Shelter Staff as needed, and keep the Direct Services Supervisor/Executive Director informed of relevant issues
  • Review camera feed as needed and conduct daily security checks. 
  • Advise on current shelter status with regards to possible shelter intake
  • Verify shelter intake paperwork is completed
  • Verify shelter discharge tasks are completed
  • Maintain shelter structure, equipment, and furniture to the best of abilities and bring attention to problems requiring outside or professional assistance
  • Inventory and organize supplies and inform the appropriate person(s) if specific supplies need to be purchased
  • Provide input on CAPSEA donation “Wish List” as needed
  • Respond to CAPSEA website inquiries regarding donations
  • Complete 10 additional training hours per year.


  • Must hold, at minimum, a high school diploma or GED
  • Associates or Bachelors degree in human services preferred
  • Must be familiar with “trauma-informed services” and all services provided by CAPSEA, Inc.
  • Must maintain a nonjudgmental attitude when working with all CAPSEA clients, guests, and staff
  • Must be able to handle emergency situations
  • Must be reliable, able to work independently, and work closely with a team
  • Must be able to manage and oversee the operations of a team of staff
  • Must be willing and able to work non traditional hours such as nights, weekends, and holidays as needed
  • Must be able to work flexible hours and be on call if necessary
  • Must be able to create a schedule
  • Must successfully complete CAPSEA, Inc.’s mandatory 80+ hours of training in Domestic Violence and Sexual Assault
  • Must possess a valid PA driver’s license, access to an insured vehicle, and willingness to transport victims while on duty if necessary
  • Must obtain Act 33 and Act 34, and FBI clearances
  • Must be capable of lifting/moving in excess of 20 pounds

This job description is subject to revision at any time by the Board of Directors at CAPSEA, Inc.


Submit your cover letter and resume to and